Home contact
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Description
It is important that you invite
someone to be the home contact to act as the first point of
call if plans change, or an accident or emergency occurs,
during an activity that takes place outside the normal
meeting place and time. The home contact should be a
responsible adult who is not related to any member of the
party.
The home contact must:
- be able to be contacted at any time during
the activity/event.have complete details of the activity/event
(including locations, travel arrangements, routes, schedules,
activities and expected return time)
- have the names of all participants with
emergency contact telephone numbers for each one during the event.
There is a report that can be run in Go! to produce this list
- have details of the home Commissioner (or her
nominee) and, for residential events, the host Adviser.
In the event of an accident or
emergency the Leader, or a participant, must ensure
that:
- emergency or rescue service procedures are
initiated
- the home contact is given details of the
accident or emergency, including the names of the participant(s)
requiring assistance and the action that has been taken.
The home contact then, depending on
the situation:
- informs the emergency contacts of the
participant(s) involved
- contacts the home Commissioner or her nominee
giving names and telephone numbers of next of kin
- maintains communication to ensure that the
appropriate emergency and guiding personnel are kept informed of
the situation
- if appropriate, notifies the host
Commissioner or Adviser of the accident or emergency.
The home contact must shred all personal data after the
event.
Home
contact guidance on how
to deal with the media, if approached, regarding an
incident
Don't respond to any media enquiries –
take the caller's details, say someone will call them back and ring
the Commonwealth Headquarters (CHQ) Press Office where someone
will support you.
For more information please see the
dealing with a crisis advice from the CHQ Press Office.
Girlguiding UK’s emergency PR line 020 7834
6242 (an out-of-hours number is given when the answer phone is
switched on).
Page last updated: 5/18/2012